HiveMQ Platform | Status

HiveMQ Platform | Status

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Jul 8, 2025 1:05 PM UTC Resolved after 2d

Disruption of Cloud Starter Client Connections

Impacted:
HiveMQ Cloud Starter
MQTT Broker

Updates

  • Jul 10, 2025 8:33 AM UTC

    Platform Improvements Complete: All Systems Normal.

    Resolved
  • Jul 9, 2025 1:16 PM UTC (19 hours and 16 minutes earlier)

    To enhance service stability and performance, we are implementing platform improvements. During this maintenance window, you may experience brief, intermittent connection interruptions. We anticipate this work will be completed within the next 24 hours.

    Resolved
  • Jul 8, 2025 5:34 PM UTC (19 hours and 41 minutes earlier)

    Recovery has been completed for all impacted clusters, and functionality has been verified.

    Resolved
  • Jul 8, 2025 3:30 PM UTC (2 hours and 4 minutes earlier)

    Cluster performance has stabilized. However, we've identified an issue with broker state loss that may have resulted in lost retained or queued messages and client session information. Our team is actively working on recovery efforts.

    Monitoring
  • Jul 8, 2025 2:03 PM UTC (1 hour and 27 minutes earlier)

    A fix has been implemented and services are recovering.
    We are currently monitoring system behavior to ensure full stability.

    We’ll confirm resolution if no further issues occur.

    Monitoring
  • Jul 8, 2025 1:05 PM UTC (57 minutes earlier)

    We’re currently investigating a potential issue affecting Cloud Starter for some regions.
    Our team is reviewing logs and system metrics to determine the root cause.

    Investigating